COMMERCIAL REGESTRATION. 2050016582 CUSTOMS CLEARANCE LICENSE NO. 889 TRANSPORTATION LICENSE NO. 934 DATE OF ESTABLISHMENT. 1982 PLACE OF ESTABLISHMENT: DAMMAM CITY ( KSA) NUMBER OF EMPLOYEES: 85 NUMBER OF TRAILER FLAT BED 12M UP TO 30 TOS. 50 NUMBER OF TRUCKS 3 Tons: 10 NUMBER OF FORKLIFTS: 2 GENERAL MANAGER: Mr. Mahdi Al-Rouili
Mahdi Al-Rouili Transport Est. was established in the heart of Dammam city the second largest seaport in Saudi Arabia in 1982. Where the management in a short period has gained its reputation as one of the leading in Custom Clearing and International Fright Forwarding, from and to all over the world by Land, Sea and Air. The credit for such growth goes to the well-trained entire staff backed by management and discovering the secret of quality customer service and the philosophy of Just In Time service and working with clients as partners believing that there success means our success. More over, our worldwide network of agents who are considered the most efficient in their countries are at your disposal to assist you and offer you the best services with very competitive rates.
We do international freight forwarding, custom clearing, and transportation services and our vision is to become one of the most competitive companies in Saudi Arabia and the Middle East by being number one in quality customer services and cost effective prices in performing these jobs.
In order to be one of the leaders in quality customer services and cost effective prices we should continue to develop our human resources who are supported by our substantial investment in information technology, and this is being constantly updated and enhanced through our commitment to Total Quality Management and training programs.
Total customer satisfaction by meeting their needs through the provision of high quilted cost effective services.
Invest in information technology to have the best communication system to provide our customers with continuous flow of details about there shipments.
Continue to improve our fully computerized internal system to minimize the time and errors in doing daily transactions. Eliminate any unfair profit seeking and competition practices, and seek expansion not only for the sake of size.
Continuous learning to gain more experience in performing our job and be up-to-date for the new changes in our business.
Continue to motivate hard working staff and share the extra profits with them.
Make a regular and continuous maintenance to the transportation and handling equipment to maintain the optimum running of engines and minimize air pollution.
Make a clear planning to comply with the rapidly changing environment and facing the constantly varying customer needs.
Increase our value-added services to over-peer our competitors.
As a customer oriented company we should motivate employees to work as a team with professional specialization and full empowerment to fulfill our customers need.